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What is Earth Eternal?

Earth Eternal is a free-to-play Massively Multiplayer Online (MMO) game that plays straight from an Internet Browser. Players create a fantasy character and explore the world of Earth Eternal with thousands of other players over the internet. Your child will discover fantastic places, explore cavernous dungeons, search for treasure and battle powerful monsters.

How has Sparkplay made Earth Eternal for my child?

Sparkplay Media is absolutely dedicated to providing a safe online environment for our younger users. Earth Eternal has a robust system of volunteers and staff dedicated to providing a safe online environment. Communications in the game world and in our online forums are monitored for inappropriate behavior by our team. Earth Eternal also has a language filter feature that allows you to filter out any inappropriate words from other players. Sparkplay also encourages Parents to discuss these basic safety rules with their children before allowing them to play Earth Eternal:

  1. 1. Never give out personal information, such as your name, address and telephone number.
  2. 2. Treat people online like you would treat them in real life, with respect and dignity.
  3. 3. If you ever feel another person you meet online is acting inappropriately or in a way that makes you feel uncomfortable, disconnect from the game and tell a parent.

 

How much does Earth Eternal cost?

Earth Eternal is free! The game streams from an internet browser, so there is no need to purchase software from the store - and Earth Eternal does not have a monthly fee associated with it like many online games. Additional virtual items and equipment are available for purchase in game using "Credits." Credits can be purchased via credit card and can be deposited in your child's account so they can pick and choose what to spend the credits on. However, additional items are not required to play and enjoy Earth Eternal. The entire world is accessible to all players.

How can my child start playing Earth Eternal?

Sparkplay Media encourages parents to create their child's Earth Eternal account for them. This will insure that you always have access to the game account and can disable access from the game at any time. To create an Earth Eternal account, simply sign up at EarthEternal.com. You will be asked to create a username and password that you will need to enter every time you or your child wishes to log into Earth Eternal.

Will my child have access to the Earth Eternal forums?

Yes, anybody with an account in good standing will have access to the Earth Eternal discussion board. The Earth Eternal discussion boards are a place for players to discuss aspects of the game and share thoughts and opinions with other players. The Earth Eternal discussion board is moderated by a team of employees and volunteers to insure it remains a safe and fun place to discuss all things Earth Eternal. You can find the Earth Eternal forums here.

Does Earth Eternal have rules and policies that my child needs to follow?

Earth Eternal is an online community and players are asked to please respect one another and the rules of the game while they are logged into Earth Eternal. Please refer to the following pages for a full list of the rules and guidelines of Earth Eternal:
 


Failure to abide by these rules and policies may lead to suspension from the game service and even account termination.

 

How can I contact support for Earth Eternal?

Our Customer Support area will answer lots of your key questions.

You may also contact an "Earth Sage" while you or your child is playing the game. An Earth Sage is a volunteer moderator for Earth Eternal who is able to help with most issues. To contact an Earth Sage, type /earthsage and describe the issue in the window that pops up. An Earth Sage will assist you momentarily.